Thank you for working with us as COVID-19 continues to impact our profession and the world around us. In an effort to keep our clients, doctors, and support staff as safe and healthy as possible during this COVID-19 pandemic, and in light of state government's call for social distancing, we have put in new measures so that we may continue to serve you and your pets while attempting to limit the spread of this virus.
Additionally, please note, wait times are currently much longer than normal. We are much busier—25-50%—at all times due to the following factors:
- Pet parents are largely still at home with their pets around the clock.
- Other local primary care and emergency hospitals are experiencing staffing issues and have significantly reduced their hours of operation.
This all results in more patients coming to our facility and unavoidably longer wait times. Emergency animal hospitals across the country are experiencing regular wait times of 4-10 hours. We are working diligently to hire and train more staff to accommodate this increased patient volume; however, we have finite physical space and we are often at full capacity.
We appreciate your patience while our staff is adapting to this new workflow!